Do you know your customers’ micromoments?

Posted on November 8, 2021

As part of my Digital Marketing degree apprenticeship, I was introduced to the concept of ‘micromoments’. These are moments of intent in which a potential customer turns to a device to act on (more…)

Posted by Emily Jones

How do you manage conflict?

Posted on October 4, 2021

If you run a company or manage a team, running into conflict from time to time is inevitable, whether it’s colleagues disagreeing on working (more…)

Posted by John Murray

BrightonSEO: Key takeaways – part 2

Posted on September 16, 2021

Yesterday’s blog went through two of the topics I attended talks on at last Friday’s BrightonSEO, which is the biggest search conference in the (more…)

Posted by Jonathon Roberts

Four tips to initiate change in the workplace

Posted on September 1, 2021

One of the biggest barriers many businesses have to overcome is the argument that “that’s the way we’ve always done it”. When this retort comes out as soon as someone suggests a change to processes or strategy, it’s an indication of a natural discomfort with the idea of (more…)

Posted by John Murray

What type of communicator are you?

Posted on July 8, 2021

It’s easy to think of communication as simply meaning talking to each other. Of course, there are two components to effective communication – talking and (more…)

Posted by John Murray

How do you discover your “blind spot” as a businessperson?

Posted on June 28, 2021

As part of an apprenticeship I’m working on at the moment, I’ve been introduced to the Johari window. This psychological tool is designed to help people make sense of their relationships with both themselves and others, and it’s a useful exercise for anyone looking to improve (more…)

Posted by John Murray

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