One of the biggest barriers many businesses have to overcome is the argument that “that’s the way we’ve always done it”. When this retort comes out as soon as someone suggests a change to processes or strategy, it’s an indication of a natural discomfort with the idea of (more…)

It’s easy to think of communication as simply meaning talking to each other. Of course, there are two components to effective communication – talking and (more…)

As part of an apprenticeship I’m working on at the moment, I’ve been introduced to the Johari window. This psychological tool is designed to help people make sense of their relationships with both themselves and others, and it’s a useful exercise for anyone looking to improve (more…)