Resolve Telecoms
Case Study

About Resolve Telecoms:

Resolve Telecoms is an engineer-based telecommunications company ensuring businesses in North West England and North Wales stay connected and protected 24/7/365.

Services Provided:

Web Development

Web Hosting

Copywriting

The Challenge

Having had websites built before and being less than impressed by their usability and mobile optimisation, Managing Director Paul Hilton was looking for something that offered more than just a quick fix for his new telecommunications venture. He wanted to forge a relationship with a trusted web design company, ensuring it would be by his side as his business grew. This included building the website and writing its content from scratch to ensure a unified approach to the services.

The Solution

Engage Web’s dev team built an attractive, easy-to-navigate website,  fully compatible with desktop or mobile devices, within just one month of discussions. The copy on the pages was written by Engage Web’s Content team after agreeing the key services, target audience and tone required. The new site build and hosting package has allowed Resolve Telecoms to focus on its services and growth.

Success Factors

Resolve Telecoms has enjoyed healthy traffic and high-quality enquiries throughout the website’s first year. The company particularly appreciates the fast response of the Engage Web team whenever updates are needed as part of the Fresh Start package. These are always implemented within five working days but often much sooner.

Moving Forward

Resolve Telecoms has just completed the first of a seven-year business plan and sees Engage Web as an important partner on its journey. Going forwards, the company wants to take a more active role in social media and plans to participate in Engage Web’s online workshops on the subject.