The following are the email settings for clients hosted with Engage Web and using IMAP. Clients using Office 365 will have their own individual settings.


You can access your email via webmail by visiting – you can log in using your email address and password.

Secure SSL Settings

Username: Your Email Address
Password: Your Password

Incoming Server:
IMAP Port: 143
Use the following type of encrypted connection: Auto

Outgoing Server:
SMTP Port: 25
Use the following type of encrypted connection: Auto

Authentication is required for IMAP, POP3, and SMTP.

Things that might help


Here’s a screenshot from Microsoft Outlook of the Advanced section of the ‘More Settings’ section of email account setup.



Here are some screenshots from the iPhone 5 of an email account being added. Notice where the relevant bits of information need to go.

Create a new account

Choose ‘Other’

Add Mail Account

Select ‘Add Mail Account’

Add Email details

Add the name of your account (this is for identification purposes, it could be your name), add your email and a description (the description is what will appear in your mailboxes in your phone).


Add your hostname,, followed by your email address and your password.


Do the same for the Outgoing mail server.

Once completed save your details, and your new email account will be set up on your iPhone.


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