At Engage Web we run many social media campaigns for clients. Most of these campaigns take place on Twitter and Facebook, and involve both organic and sponsored posts. When we manage a client’s social media, however, we don’t just stick to posting, tweeting or interacting with customers and clients, we also ‘look after’ the social media account.
What do we mean by that? Well, in the last few weeks we’ve seen three separate examples of Facebook accounts we manage receive ‘warnings’ that content they had posted had been reported, and that their Facebook pages would be unpublished unless action was taken. These warnings seemed, at first glance, to be genuine. They were, in fact, a very clever and calculated scam designed to trick the page owners into handing over their Facebook logins and their credit card details.
We dealt with the ‘warnings’ by immediately reporting the offending scam pages, and having them closed down by Facebook. This isn’t the end of it, though, as the pages we reported were just the tip of the iceberg. Since we reported the initial three we have seen over a dozen other pages, all using the same scam, and threatening page owners with closure if they don’t click on a link, and supply their login details and credit card details.
To make sure nobody falls for this rather unpleasant scam, and because some of the pages are very convincing, we have written this post about what happened with the first page, and what happens if you click the links, and we’ve written this post about the other pages, naming all of them, so you can check if you’ve received notifications from any of them.
We’ve also reported all of the other scam pages so, hopefully, they will all have been removed by the time you read this newsletter. We’ll be keeping an eye out for more of them, and will ensure none of our social media clients have to worry about malicious Facebook pages.